- Do you find it a challenge to get cross functional teams to resolve ongoing problems, make better decisions and work better as a team?
- Does this inaction result in an ongoing restriction to the improvement of your business performance?
- Is the problem / issue fully understood within your business?
- Is your team taking ownership for the problem and encouraging a team approach to resolution?
- Is your team following a structured process in resolving the problems?
- Are the best possible decisions being made to maximize business efficiency and ROI?
- Is teamwork strengthening, as problems are resolved and decisions made?
If you have answered NO to any of these questions, inaction to resolve the problem and make decisions may be having a detrimental effect on staff morale, productivity and profitability.
Solution: Problem Resolution
Problem Resolution will improve your team's ability to resolve problems, make better business decisions, with less risk, and improve productivity and business results. This will result in stronger teamwork, respect for the contribution of colleagues and improved business profitability.
After attending the Problem Resolution Course your team should be able to:
- Recognize and define problem(s) more effectively
- Clearly articulate the expected outcome
- Identify all possible causes to the problem(s) occurring
- Understand how information is gathered efficiently
- Generate all possible solutions to address the problem(s)
- Make the best possible decision(s) from the solutions identified
- Implement an actionable plan to effectively address the problem(s)
- Recognise and implement the 8 steps of problem resolution
| Course Details | |
|---|---|
| Course Participants | All management and supervisory staff involved in resolving business problems and making decisions |
| Participant Number | Maximum 12 per course |
| Course Duration | 2 days |
| Course Investment | Please contact us for more details |